Work Comp Audit Sales & Production Process
Step 1 |
Expense Reduction Agreement and initial set of documents are submitted by agent via your Stryde HUB |
||
Agreement for Services |
Must be signed by client / decision maker Agent shall not countersign, agreement will be countersigned by Vendor Enter date at the top of the agreement |
||
Letter of Authority (LOA) |
LOA must be copied to clients letterhead LOA needs to be dated and signed by decision maker/client LOA is needed to contact the rating bureau on behalf of the client |
||
Client Interview Checklist |
The purpose of this document is to get a snap shot of the clients information and is vital to gathering documentation to perform the audit Include contact person’s complete name, address, phone, fax and email Have client answer all operational questions Include a list of all agents & carrier info (name, address, phone, fax & email) along with policy periods & policy #’s |
||
Initial Set of Policy Documents |
Policy documents the client has in their files Agent should make a copy of all policy documents and submit them with agreement |
||
Submit all documents above via your Stryde HUB | |||
Step 2 |
Stryde processes new client & audit begins |
||
Audit Process |
Initial review typically takes 2-3 weeks from the time all policy documents are received If a refund is in order, vendor will render a report to client directly Vendor Auditor will work directly with the client to get policy review and money back from the carrier If a refund is not in order, the clients file will be closed and agent will be notified |