If you find that you are missing a client / customer in the GMG Portal / GMG Savings App then this article is for you. This is a workaround until necessary measures can be taken to fix it permanently.
|Make sure you are on the "Discover" page.|
|If you don't see any clients listed where it says Quick Select A Client, you may have been logged out due to the applications session expiring.|
|Try to type in one of your clients names. Start by typing just the first few letters. If you still do not see your client listed, this will confirm that your application session has expired.|
|Click on the "..."|
|Click on Log Out|
After you have completed these steps, log in again and you should see a list of your clients. If your clients are visible but you do not see a specific one you are looking for, try typing in just the first few letters until you see that client.