If you find that you are missing a client / customer in the GMG Portal / GMG Savings App then this article is for you. This is a workaround until necessary measures can be taken to fix it permanently.
STEP #1: Make sure you are on the "Discover" page.
STEP #2: If you don't see any clients listed where it says Quick Select A Client, you may have been logged out due to the applications session expiring.
STEP #3: Try to type in 1 of your clients names. Start by typing just the first few letters. If you still do not see your client listed, this will confirm that your application session has expired.
STEP #4: Click on the "..."
STEP #5: Click on Log Out
After you have completed these steps, log in again and you should see a list of your clients. If your clients are visible but you do not see a specific one you are looking for, try typing in just the first few letters until you see that client.